Webinar - Service Recovery
Wednesday, October 30, 2024, 1:30 PM - 2:30 PM EDT
Category: Events
Webinar Wednesday, October 30 1:30 - 2:30 p.m. EST
Service Recovery
Turn Misunderstandings Into Opportunities for Loyalty
What You Will Learn
- Discover why jumping in to fix a problem is a Connection Crasher.
- How empathy is the key to connection.
- Become aware of the trigger words, actions, and behaviors that anger, frustrate, and irritate your customers.
- Why freebies are expensive and what to do instead to build true connection and loyalty.

VSAE members: $45 / Non-members: $75
1.0 CAE Credit
Contact: SeminarWeb - (737) 201-2059
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