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06-09-20 SeminarWeb - Life After Launch
Tuesday, June 09, 2020, 1:30 PM - 2:30 PM EST
Category: Events

Tuesday, June 9
1:30 p.m. - 2:30 p.m.

"Life After Launch"

Published by Texas Society of Association Executives and Virginia Society of Association Executives


$45 for VSAE members | $75 for non-members
Seminar Passes are NOT eligible to be used.

Description: So, you’ve completed your organization’s AMS implementation. You’ve invested your time, energy and moohlah! You’ve poured hundreds of hours into the project, consumed countless cups of coffee, eaten too much pizza and celebrated with cake! You’re all done, right? No! “Go-live” is really just the beginning. Organizations need to approach “life after launch” with the same thoughtfulness as the implementation process. Don’t get us wrong, “go-live” is a mega-milestone that should be celebrated, but it’s important to know what to expect and have a plan for the first 12-24 months after launch. Properly planning and managing expectation for “life after launch” will pay huge dividends for gaining user adoption and lasting confidence for the new software.

Learning Objectives:

  1. Tactics for setting organization expectations after launch
  2. Steps to take during the implementation to ensure long term success
  3. The post launch processes that are essential for long term success
  4. Ideas to keep staff engaged
  5. How to ensure the end-user experience (member, donor, certificate, etc.) isn’t overlooked
  6. Frameworks that ensure your technology continues to align with your organizational strategy 

Content Leader

Rebecca Achurch
Rebecca possesses in-depth knowledge of Association industry technology solutions and a passion for building long-term and trusted partnerships that help organizations meet their goals. She has over twenty years’ experience in association management having begun her career working as a Meetings Manager at the National Spa and Pool Association (NSPA). After leaving NSPA, Rebecca worked at the American Chemical Society (ACS) where she oversaw a multi-million budget. She built and managed a team of more than 15 project managers, business analysts, and developers to implement innovative applications for both internal business units and ACS Members. As a Project Manager, Rebecca lead two of the largest ACS implementations to date – the conversion of the legacy customer relationship management and fulfillment system into two commercial off-the-shelf applications which accounted for over $350 million of organizational revenue. For three consecutive years, Rebecca's team won Innovation Awards at the Abila User and Developers Conference. In 2015, Rebecca founded Achurch Consulting where she has put her numerous talents to work for others. She is experienced in waterfall and agile project management, is a Certified Association Executive (CAE), a Program Management Professional (PgMP), a Project Management Professional (PMP), and a Certified Scrum Master (CSM). Rebecca served on ASAE’s Data Analytics Task Force and has presented on numerous topics including project management, business intelligence, and team-building. Her commitment to bring value to mission-based organizations, combined with decades of experience understanding the complex business requirements of the sector, make her a proven and trusted technology partner. 

Blue round CAE logo  1.0 CAE Hours 


Contact: Pamela Flynn | [email protected] | (804) 249-2244