Webinar
Tuesday, April 14
1:30 - 2:30 p.m. EST

Personal Customer Service in a Digital Age 

What You Will Learn

• Learn how to effectively blend digital tools and self-service platforms with a personalized, memorable customer service experience
• Recognize opportunities to elevate both online and in-person interactions to meet the expectations of today's tech-savvy members
• Apply practical strategies to strengthen member or customer satisfaction, manage feedback, and foster loyalty in a digital-first environment

VSAE members: $45 / Non-members: $75

  1.0 CAE Credit