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06-23-20 Online Seminar - Dangerous Documents
Tuesday, June 23, 2020, 9:00 AM - 10:30 AM EST
Category: Events

Online Seminar Series
Tuesday, June 23
9:00 a.m. - 10:30 a.m.

"Dangerous Documents:
Avoiding Land Mines in Your Records and Emails"

$45 for VSAE members | $75 for non-members
All Seminar Passes accepted.

Description: Emails can be a blessing and a curse. They improve our efficiency, but they can humiliate us and ruin our careers. For example, General Petraeus, the former head of the CIA, had to resign, pay a $100,000 fine, and was on probation because of emails he sent to his biographer.  The mayor of Detroit sits in jail because he lied about the text messages he sent to his chief of staff and mistress. As you have read in the newspapers, numerous companies were criminally indicted and paid multi-million dollar settlements. They have learned that a seemingly innocuous phrase such as "This will negatively impact the bottom line…" in a private email from an employee can be used to undermine the employee’s credibility, cost the organization money, and have a negative effect on the organization’s reputation. 

During the session, you will view real life examples of emails and other statements in documents that have had disastrous consequences. You will learn about specific tools that you can use to motivate your staff to write clear, correct, and appropriate documents that will not be misinterpreted. 

Content Leaders

Nancy Singer, Compliance-Alliance, LLC*

Nancy Singer is an Assistant Professor at George Washington University, where she teaches leadership and communication skills. She has also taught classes at Johns Hopkins University, University of Southern California, and Harvard University. She presently teaches the investigators in FDA District Offices and the reviewers in FDA Staff Colleges. Previously she served as Special Counsel for the Advanced Medical Technology Association. Ms. Singer received Vice President Gore's Reinventing Government Hammer Award and the FDA Commissioner's Special Citation for her efforts to improve communication between the government and the regulated industry. She began her career as a prosecutor at the United States Department of Justice. Subsequently, she was a partner at the law firm of Kleinfeld Kaplan and Becker. She is a retired Commander in the Navy Reserve.

Christine Rance, CRANCE & CO, LLC*

Christine Rance is the Founder and CEO of CRANCE & CO. LLC. She has over 30 years of business leadership experience. She developed multiple cyber security services and helped create their corresponding training courses. She has delivered training to over 2,000 salespeople with a 99% satisfaction rate. Throughout her career, she has led hundreds of workshops on leadership, management, and effective communications. She is an animated speaker and has designed and participated in various corporate events such as  Verizon Women in Technology. She is the recipient of  UUNET’s Consist Quality Performance Award.  She currently sits on the Board of Directors of The Lopez Foundation, is a mentor with the Ohio University Alumni Mentor Program, and was active in the Verizon Women's Organization and Lean Six Sigma.

* Provided courtesy of Powell Kohne Associates, LLC

Blue round CAE logo  1.5 CAE Hours 


Contact: Pamela Flynn | [email protected] | (804) 249-2244